MVP
C&M Human Services MVP
Agents that answer the phone, book the job, quote from photos and keep the customer informed for plumbers, electricians and other field services, with a dispatcher or technician approving every step.
Our proposal
What we build first
Phone and message intake for a field-service business: taking the call, booking the job and sending the quote.
At the end of the MVP you have
- A voice and chat agent that answers, books jobs into your calendar and keeps the customer informed
- Draft quotes prepared from the customer's description and photos
- A dispatcher view to approve bookings and quotes in one click
How we measure success
No missed calls during the pilot and at least 25% less dispatcher time per booked job.
Implementation
Seven steps from kick-off to a working system
Every step ends with something you can see and check. A person on your side approves the result before we move on.
- 1Day 1
Discover & baseline
We listen to real calls, count missed ones and measure how long booking and quoting take.
- 2Days 1–2
Connect & prepare data
We connect your phone line, calendar, price list and past jobs, keeping customer data on your hardware.
- 3Days 2–5
Build models & agents
We tune speech recognition to your trade's vocabulary and build the booking and quoting agent.
- 4Days 5–6
Add verifiers & approval
Every booking and quote is checked against your rules and approved by the dispatcher or technician.
- 5Days 6–7
Integrate with your tools
The agent answers by phone, SMS and WhatsApp, and writes jobs straight into your calendar.
- 6Days 8–9
Pilot on real work
For two weeks the agent takes real calls alongside your team while we count bookings and time saved.
- 7Day 10
Accept & hand over
We review the numbers with you, sign acceptance and hand over the agent and its settings.
The result
A working MVP on your data
No missed calls during the pilot and at least 25% less dispatcher time per booked job.
- Price
- PLN 10,000
- Duration
- 1–2 weeks
See it on your own data
We start with an MVP on your screens, devices or tickets. Request an MVP and bring a real use case.
Request MVP