What we automate
AI Human Services
Agents that answer the phone, book the job, quote from photos and keep the customer informed for plumbers, electricians and other field services, with a dispatcher or technician approving every step.
Calls, texts and web requests are handled by agents using voice recognition and your communication tools: they capture the problem, check the schedule and book the visit against your own service areas and rules. Vision models fine-tuned on your technicians' photos read boiler labels, panel layouts, leaks and meter readings so a first quote and parts list can be drafted before the van leaves.
On site, technicians dictate findings into the job record, and agents prepare the invoice, warranty and follow-up. Predictive models on your service history flag equipment likely to fail and propose maintenance visits. Every message, quote and invoice is a draft until a dispatcher or technician approves it, and customer data stays on your own systems or field-service platform.
How we support you
How we work with you in AI Human Services
Click a step to see what happens in it.
Step 1: You bring
Customer calls & site photos
Your customers call, text or write in, and your technicians send photos from site.
- Phone calls, texts and web requests
- Technicians' photos from site
- Schedules and service areas
- Service and equipment history
Where it runs: Your own systems or field-service platform; customer data stays with you
What you can earn
The numbers behind AI Human Services
What the research shows
Field studyA Stanford and MIT study of 5,179 customer-support agents found an AI assistant raised issues resolved per hour by 14%, and by 34% for new staff. In a UK government trial, 20,000 civil servants saved 26 minutes a day.
Example: Customer-service team of 15 people
- Team cost
- 15 × PLN 115,200 = PLN 1,728,000
- Productivity gain
- 14%, as in the study
- Our fee over 3 years
- PLN 371,000
Gain per year
PLN 241,920
Result after 3 years
+PLN 354,760
Payback
11.3 months
The example uses our assumptions, not your data. We recalculate it on your numbers in the audit. Our fee: PLN 155,000 one-off and PLN 72,000 a year, see pricing. Payback assumes the full gain from the first month. Sources: Generative AI at Work (NBER), UK government trial.
See it on your own data
We start with an MVP on your screens, devices or tickets. Request an MVP and bring a real use case.
Request MVP