Our technology
AI Agents & Copilots
Digital co-workers that plan and carry out multi-step tasks in your systems, and copilots that assist each employee inside the tools they already use.
An agent takes a goal, such as answering a customer, preparing a quote or closing a ticket, breaks it into steps and carries them out in your CRM, ERP, ticketing and document systems. A copilot sits beside the employee and proposes the next step, the draft or the answer.
Agents act only within the rules and permissions you set. Anything outside the rules goes to a person with the full context, and every action is recorded so it can be audited later.
Research on arXiv
- ReAct: Synergizing Reasoning and Acting in Language Models
- Toolformer: Language Models Can Teach Themselves to Use Tools
- Generative Agents: Interactive Simulacra of Human Behavior
Used in
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